Privacy Policy
Your privacy and data security matter to us
Last updated: January 2025
Introduction
Welcome to Blaze (blaze.com.bd). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely)
- Order history and preferences
Usage Information
- IP address, browser type, and device information
- Pages visited, time spent, and click patterns
- Search queries and product interactions
- Location data (with your permission)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Marketing cookies for personalized experiences
How We Use Your Information
Order Processing
- • Process and fulfill your orders
- • Handle payments and delivery
- • Send order confirmations and updates
- • Provide customer support
Service Improvement
- • Enhance website functionality
- • Analyze user behavior and preferences
- • Develop new features and services
- • Optimize user experience
Communication
- • Send promotional offers and updates
- • Notify about new products and sales
- • Respond to inquiries and support requests
- • Share important account information
Security & Legal
- • Prevent fraud and abuse
- • Ensure website security
- • Comply with legal obligations
- • Protect our rights and property
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
Delivery partners, payment processors, and other service providers necessary for order fulfillment
Legal Requirements
When required by law, court order, or government regulations
Business Protection
To protect our rights, property, or safety, or that of our users or others
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
SSL Encryption
Secure data transmission
Secure Servers
Protected data storage
Access Control
Limited staff access
Your Privacy Rights
Access
Request copies of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your data
Restriction
Limit how we process your data
Portability
Transfer your data to another service
Objection
Object to certain processing activities
To exercise your rights: Contact us using the information provided below. We will respond to your request within 30 days.
Cookies Policy
Our website uses cookies to improve your browsing experience and provide personalized services. You can control cookie preferences through your browser settings.
Essential
Required for basic functionality
Analytics
Help us understand usage
Preference
Remember your choices
Marketing
Personalized content
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Information: Until account deletion or 3 years of inactivity
- Order Data: 7 years for tax and legal compliance
- Marketing Data: Until you unsubscribe or opt out
- Analytics Data: Anonymized and retained for business insights
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
privacy@blaze.com.bd
Phone
+880 1836 551446
Address
Dhaka, Bangladesh